Cubiclexpress No Return Policy

Missing Items Exception:

At Cubiclexpress, we are committed to delivering top-quality office and workspace solutions to our customers. To ensure clarity and consistency in our business operations, we have established a strict no return policy with the following exception:

No Returns:
Please be aware that all sales are final, and we do not offer returns or refunds for any reason other than the specific circumstance outlined below.

Missing Items Exception:
In the event that you receive an order with a missing item, we understand the importance of resolving this issue promptly. To address missing items, please adhere to the following procedure:

Contact Us Within 24 Hours: If you receive an order with a missing item, please contact our customer support team within 24 hours of receiving your order. It is crucial to report the missing item promptly.

Provide Video Proof: To expedite the resolution process, we will require video proof of the missing item. Please provide a clear and complete video showing the unboxing of your order, including the packing materials and all received items.

Thorough Audit: Our dedicated team will conduct a thorough audit of your order based on the video evidence provided. This audit is essential to confirm the legitimacy of the missing item claim.

Replacement Item: If the missing item is confirmed after our audit, we will promptly send you a replacement item at no additional cost. We strive to ensure that you receive all ordered items in perfect condition.

We appreciate your understanding and cooperation in adhering to our no return policy. This policy helps us maintain competitive prices, streamline our operations, and continue providing exceptional products and services to our customers.

If you have any questions or concerns regarding this policy or the missing item exception, please do not hesitate to reach out to our customer support team. We are here to assist you with any inquiries you may have.

Thank you for choosing Cubiclexpress for your office and workspace needs. We look forward to serving you with excellence in every transaction.